Helping you free your child of an eating disorder



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Compasionate Communication NVC nonviolent communication

Powerful tools for wellbeing and compassionate connection when your son or daughter has an eating disorder

This is an excerpt from Chapter 13 of 'Anorexia and other eating disorders – how to help your child eat well and be well'

To hear me demonstrating some of what follows, check out the many Bitesize audios on this topic. I also occasionally run a workshop to help parents with communication.


A guide to compassionate communication, to help you guide your child through the toughest challenges and help them thrive. And because you need to be effective and powerful, and because you are a role-model for your child, I also show you how self-compassion works. If you are fearful about what to say, if your child’s emotions – and your own – are all over the place, this chapter will help you be the confident, courageous and resilient parent your child needs.


So far I’ve concentrated on practical aspects of the illness and its treatment. To succeed, we must also regulate our emotions and speak skillfully. We know that it’s unproductive to shout or blame or criticise. We don’t want to be so fearful; we don’t want to walk on eggshells. It’s hard to be at our best when we are anxious for our children and when they resist us with all their might.

The tools in this chapter have allowed me to start difficult conversations with my daughter, because I had the confidence that I could steer any dialogue, however emotive, all the way to resolution and reconnection. I’m going to take you through simple principles and examples, and I hope this will make things a lot easier for you.

You and your child will be closer, which will feel good. Also, you will be modelling how to manage one’s emotions, something few of us have ever been taught. Compassionate communication should make refeeding and exposure to fear foods a lot smoother. Dialogue doesn’t end when you get a ‘No’. Think ‘compassionate persistence’.

Later in this chapter I’ll also show you how self-compassion works. It will help you be more of the person you want to be, embodying compassion, trustworthiness and power. As an added benefit, you’ll be modelling an important wellbeing tool for your child.

“I managed to move on this afternoon from feeling incredibly upset and angry to a state of self-compassion and compassion towards my daughter. And she responded positively and moved on from her anger to a better place. She felt my compassion. It works!”

This chapter is about principles. I’ll help you with their application to common situations in the following two chapters. As always, use only what works for you, and tailor it to your situation. As it may be helpful to hear examples, not just read them, check out my videos and my Bitesize audio collection.

This is the best of what I’ve found in Nonviolent Communication, Emotion-Focused Family Therapy, self-compassion, CBT, DBT and related therapies.[ii] The tools here can become your everyday language not just with your child but with your other children, your spouse, friends, boss, your elderly parent, your dog. They make life richer. If compassion sounds to you like an exclusively ‘soft’ female skill, that’s not the case. Nonviolent Communication has been used to bring together men in war-torn zones, and research on mindfulness and compassion covers all genders.

‘I’m sorry, and I love you’

Our aim is to move away from pointless fights:

NVC Strip cartoon - criticising me

to connection:

NVC strip sorry love understand

In the first cartoon, we first have a parent justifying themselves (‘Yes I do understand you!’), and after that it all goes pear-shaped. Connection is built in the second cartoon, following this formula: ‘I’m sorry, and I love you’. You don’t have to use those exact words. What matters is that you are in empathy with your child for their pain. You show it through your body language, your tone of voice, and your words. Your message is, ‘I am sorry that you are suffering, and I care.’ Be sincere. It will make you feel better, and it will help bring your child back to their greater self, because major needs have been met: they’ve received unconditional acceptance, they know they’ve been heard, that they matter and that they’re loved.

I’m sorry, and I love you’ will help you stay away from justifying, accusing or retaliating. It will also stop you from jumping too early into reassurance, solutions or requests, which as I’ll explain soon, doesn’t work well at all.

Here are some more examples, and please tweak them to suit your style, as long as you show genuine kindness and concern.

  • ‘My tummy is sore!’ I’m so sorry my darling. I love you.
  • ‘I hate my life!’ Oh sweetheart, I am so sorry how hard things are for you at the moment.
  • ‘My friends think I’m weird!’ I’m sorry, honey. That sounds lonely.
  • ‘Dad hates me!’ Gosh, it must be tough to feel that your own dad hates you. I am so sorry.
  • ‘Piss off!’ Hey, you’re really angry! That’s not like you. What’s up?

What do you say afterwards? I will come to that. First, I want to give you a tip if you are already thinking that anything you say always makes your child worse.

Silent empathy

Silent empathy is where you think, ‘I’m sorry, and I love you,’ without saying it out loud. Sometimes our children are in such a state that even the most wonderful words irritate them. Sometimes we are in such a state that we don’t trust ourselves to open our mouths! This is where silent empathy can be magic.

With silent empathy, you do nothing, you say nothing. You just stay there, thinking kind thoughts towards your child. You wonder what’s going on for them. What are they feeling? What matters to them so much? You don’t need to analyse or to be right; just let your heart be open.

Your body language says, ‘You’re OK. I’m OK. We’re safe. This is all fine. I love you.’ Give a bit of eye contact to show you care, but not so much that it might be received as overbearing. If your child allows it, offer to hold their hand, offer a hug. Touch, when welcomed, calms the nervous system.

[…etc…]


[Skipping some of the chapter]


Connect before you Direct

Connect before you Direct

What we’ve done so far is connection. I recommend you focus on connection before you voice the rational, sensible stuff: seeking solutions, reassuring, giving instructions, educating. I’ll refer to all that as ‘Directing’. Here are examples of ‘Directing’ without first connecting:

  • ‘My tummy is sore!’ You need the food, darling. As you keep eating, your digestive system will return to normal.
  • ‘I hate my life!’ Things will get better once you’re eating regularly and enough.
  • ‘My friends think I’m weird!’ No they don’t! Let’s invite them over and you’ll see how much they love you.
  • ‘Dad hates me!’ Well you called him an idiot, so it’s not surprising you’re not best of pals right now. Why don’t you send him a nice message and make peace?
  • ‘Piss off!’ Use polite language please. Would you tell me what’s up using polite words?

The ‘Directing’ in these examples is sensible, non-judgemental and totally appropriate. The only problem is, just now it is too sensible! Just now, your child has little or no access to reason because their emotions are high.

So what typically works better is to ‘Connect before you Direct’. You help your child feel safe and connected – and only when their emotions have decreased do you move on to the ‘Direction’ bit.

When someone is shouting, closed off, or putting up resistance, they’re in a state of fight, flight, or freeze – with little access to rational thought (remember our bungee jump?). When we use a kind voice and body language, when we show interest and non-judgement, when we make them feel cared for, their nervous system gets the message that the threat is over, and they regain access to their full intelligence.

You may like the metaphor of an elevator. The door to reason is on the ground floor. When your child has high emotion, they might be on the 10th floor! You have to get the elevator down to the ground floor to have a reasonable conversation.[i]

‘Directing’, having a reasonable conversation, guiding, problem-solving – these are very much part of our job as parents: we impart wisdom, knowledge and reassurance. We contain our kids and provide structure by giving guidance and setting limits. We just need to ‘Connect’ first. For example:

[…etc…]



[Skipping some of the chapter]


More tools to help you connect

So far I’ve given you two tools to connect compassionately to your child: silent empathy, and some form of ‘I’m sorry, and I love you’. That may be all you need. You’re now in a compassionate mindframe and you can make the rest up as you go along. As you may want more, I’ll now walk you through my diagram titled ‘Connect before you Direct’. I’ll offer examples of things to say and I encourage you to adapt them so they are natural to you. […etc…]

Connect before you Direct
Prompts to connect with your child, soothe, de-escalate conflict, find solutions, be persistent. (Click on image for bigger size. You may copy it if you don't change it and keep the copyright and website notice on it.)

[Skipping some of the chapter]


Self-compassion

Ch 13 guides you through these essential tools, which you can then model for your child. (Click on image for bigger size. You may copy it if you don't change it and keep the copyright and website notice on it.)

[End of this excerpt…]

In this chapter:

  • ‘I’m sorry, and I love you’
  • Silent empathy
  • Connect before you Direct
  • Keep tracking
  • Keep checking: use question marks
  • Keep your ‘but’ out of it
  • Open question or empathy guess?
  • More tools to help you connect
  • Kindness
  • Be interested: ‘Yes!’ and repeat
  • Guess deeper: feelings and needs
  • Be interested: feelings
  • Be interested: what are the deep needs?
  • Be interested: make use of the chatterbox
  • Validate feelings and needs
  • And now at last, ‘Direct’!
  • How to express yourself effectively
  • Self-compassion
  • Get compassion from others too
  • When to do self-compassion
  • What if the feelings are overwhelming?
  • Examples of self-compassion

Where to next?

* Go to: Table of contents *

* Next chapter 14: Connecting with your child *

* Jump to chapter 15 on Resilience if you'd rather build up your own emotional wellbeing right now *

On a related topic:

* My YouTube: 'Connect before you Direct' *

* In this site's search box, use tag 'self-compassion'

* My guide to self-compassion on 'Self-compassion: how to recover your inner strength' *

* Internal conflict: self-compassion and how to mediate arguments in your brain *

* Compassionate or Nonviolent Communication: what is it; find courses *

Hear examples of communication in many audios in my Bitesize audio collection, and come to my communication workshop. We can also connect one-on-one by video call:

Bitesize audio collection - help for parents of a child with an eating disorder
Book Anorexia and other eating disorders - help your child eat well and be well
Individual support/ coaching for parents of a child with an eating disorder
Communication workshop